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Terms of Service
Terms of Service
Business Name: Jeweline
Contact Email: support@jeweline.ge
Contact Email: support@jeweline.ge
- Product Information and Quality Assurance
- All products on jeweline.ge are made from high-quality silver and designed with durability and style in mind.
- Product images are representative, but slight variations may occur due to lighting and monitor settings.
- We stand behind our products and ensure quality through careful craftsmanship and sourcing.
- Ordering and Payment
- Orders can be placed through our website using secure payment methods. Payment must be completed at the time of purchase.
- Payment information is processed securely, and your details are never stored on our site.
- Shipping and Delivery
- We prepare and ship your orders. Shipping costs and estimated delivery times will be shown at checkout, so you’ll know exactly when to expect your order.
- Shipping estimated delivery time depends on the delivery address. Shipping to Tbilisi is considerably faster than in other regions.
- Returns and Exchanges
- If your product isn’t quite what you expected, no worries! We accept returns and exchanges within 14 days, as long as the item doesn’t have any indications of wear, packaging damage or such.
- We retain the right to decline return of the purchase under these conditions. Personalized items and custom made products can not be returned.
- Privacy Policy
- Protecting your privacy is a priority for us. We only collect information necessary to process orders and improve our services.
- We never share your personal information with third parties, however we may collect limited anonymized session information for marketing purposes.
- Intellectual Property
- All designs, images, and content on jeweline.ge are our intellectual property and cannot be used without permission.
- Unauthorized use of our brand name, logo, or products will be legally addressed.
- Customer Conduct
- We value respect and positivity in our community. Abusive or harmful language directed at our team will not be tolerated under any circumstances.
- Customer Support and Contact
- For questions or support, please reach out to our customer service team. We’re here to help with any part of your experience at jeweline.ge
- You can contact us via this email address: support@jeweline.ge